Weekly News Roundup – 21st May

77% of insurance execs say agents and brokers “are their firm’s most prominent distribution channel” yet less than two thirds provide them with the digital collaboration tools they need to enhance customer service. Capgemini’s World Insurance Report highlights how this needs to change in order to ensure customer acquisition and retention after COVID-19.

World Insurance Report 2021 (Source: Capgemini)
The consulting house has released their annual world insurance report, which reveals that insurers “need to rethink their distribution models”.

Insurance Automation – Insurance Broker Podcast (Source: Boston Tullis)
One of our fabulous MGAs, Modus, who specialise in non-standard property, were recently invited to do a podcast episode where they discussed automation in the insurance industry, what that looks like in the future and their new broker platform. Check it out on YouTube too for a platform demo, you won’t be disappointed!

Why open insurance is the future (Source: Insurance Thought Leadership)
Open APIs are nothing new but how can insurers get started on the journey?

Key takeaways from BIBA 2021 (Source: Insurance Business Magazine)
Although not in its usual Manchester home, this year’s digital BIBA still enabled crucial industry discussions regarding talent, resilience and the heart of insurance broking.

Webinar: Digitise commercial underwriting to streamline workflows (Source: Intelligent Insurer)
On May 27th, C-level executives from AXA XL, Aviva and Markel will be discussing how to identify the most profitable and valuable risks, digitise submission intake and accelerate organisational growth by empowering underwriters.

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